Ad Policies

Prohibited categories of goods, services, online resources and methods of advertising

Advertising of certain goods and services may not be allowed under the laws of the relevant placement countries, user access countries or ChaChing advertising policy. An attempt to circumvent the ad placement prohibitions and restrictions is recognized as a breach of the ChaChing Terms and Conditions, may be in breach of laws and regulations and is recognized as an unfair method of placement and entails rejection of the ads and ChaChing reserves the right to lock the advertiser account without explanation, or pursue other remedies.

- Adult Oriented Products and Services — includes, inter alia, sexual aids or other products related to sexual health or sexual gratification or replacing intimacy, adult massage aids, pornography (including child pornography), sexually explicit materials (in all media types such as Internet, phone, and printed materials), dating services, adult chat or other social media related goods and services, escort services, or prostitution services.

- Alcohol — includes, inter alia, sales of spirits, wine, beer, alcopops, and liquor conducted over the internet or mail order.

- Collection or factoring agencies — including, inter alia, businesses that are engaged in the collection of uncollectible debt or accounts receivable and billing companies.

- Credit Services — including, inter alia, credit, fiscal or budget counseling, credit repair services, credit protection, and identity theft protection.

- Crowd funding or any activity related to soliciting contributions, donations, investments or pre-orders to fund the development of a product or a project.

- Prescription medication, medical aids, prescription devices, drugs, drug paraphernalia, and dietary supplements — including, inter alia, illegal drugs, drug paraphernalia, chemical or biological components for the creation of such substances, online or mail order pharmacies, and importation of pharmaceuticals from foreign countries, narcotics and phsychotropics. Marijuana and Cannabidiol (CBD) products are also prohibited, regardless of whether legal within a given state.

- Financial intermediaries and money service businesses and products — including, inter alia, online auctions, internet malls processing third party payments, credit card aggregators, offshore banking operations, debt financing, money transmitters, check cashing services, currency exchange and dealing, cash advance services, payday lending, escrow services, any service that receives and processes money on behalf of others, and any issuers, redeemers, and sellers of money orders, travelers checks, and stored value products (other than retail gift cards), and insurance services.

- Firearms and weapons — including, inter alia, ammunition, guns, rifles, shotguns, pistols, other firearms, knives (automatic, spring-loaded knives, throwing, etc., other than ordinary household kitchen items and tools), brass knuckles, or other weapons or components or equipment to create weapons.

- Gambling Businesses — including, inter alia, online gambling (including poker), lotteries (including sale of lottery tickets), games of chance (including sweepstakes and raffles), sports forecasting, or odds-making.

- Healthcare discount plans — including, inter alia, discount healthcare plans or membership programs.

- Illegal, inappropriate or offensive items or activities — including, inter alia, any goods or services that violate local, state, or federal laws or regulations or that would be generally offensive to others; stolen goods, explosive devices and fireworks or components to create explosive devices or fireworks, cable descramblers, materials that infringe other's intellectual property rights (including pirated software and counterfeit goods), forgeries, human body parts, endangered species, items that defame or slander others, hate literature, occult materials, magic materials and practices (other than obviously and exclusively designed for entertainment), and any other items or activities that in our judgment are illegal, inappropriate or offensive in connection with our services.

- Marketing Businesses — includes direct marketing, subscription merchants, telemarketing, multi-level marketing, "up-sell" merchants, infomercial merchants, and rebate-based businesses.

- Sale of memberships in organizations or clubs — including, inter alia, buyer clubs, membership clubs, coops, insurance or insurance equivalent, mortgage societies, and lifetime memberships or guarantees.

- Political or social activism related goods and services including, inter alia, for-profit or not-for-profit collection of donations or sale of related goods and services or advertisement mainly designed to raise awareness for such causes.

- Miracle cure products — including, inter alia, miracle cures, remedies or enhancement products, and other health/nutritional products offering guaranteed results.

- Money making ("Get Rich") businesses — including, inter alia, pyramid schemes or similar, information guides, warranty fees, mortgage reduction services, and any product or service where a prize is guaranteed, marketing media is unavailable, premiums/incentives are offered, promises of future guaranteed results are made, or any rebate or reward program.

- Phone services — includes 800 or 900 phone services and audio text services, prepaid phone cards, and prepaid phone services.

- Products from restricted countries and regions — ChaChing’s worldwide current business policy is to prohibit the sale of products originating, produced, or processed in the following countries or regions: North Korea (Democratic People's Republic of Korea), Cuba, Syria, Iran, Region of Crimea, the so-called Donetsk People’s Republic (DNR) and Luhansk People’s Republic (LNR). This includes those products that partially contain ingredients, materials, or inputs from restricted countries and regions.

- Real or replica government, law enforcement, security, military or paramilitary badges and uniforms, identification documents, birth certificates, passports, licenses, patches, collars, or tags.

- Regulated activities — including, inter alia, regulated investment services, bail bonds services, security brokers, bankruptcy attorneys, real property and real estate (including rental payment), property management, and websites or online services directed to or that collect personal information from children under 13 years of age.

- Remote technical support, or any other activity where a merchant needs remote access to a customer's computer or other device to initiate or complete a purchase, or to provide the service being paid for.

- Smoking/tobacco products — including, inter alia, cigars, cigarettes, e-cigarettes, and other tobacco products. E-liquid products for use in smoking devices are also prohibited, whether they contain nicotine or not.

- Travel and time share services — includes agencies, tour operators, clubs, packages, airlines, cruise lines, and time shares.

When rejecting ads, ChaChing reserves the right not to explain a reason to the advertiser to protect the system from bad faith or malicious actions and protect the interests of other ChaChing service users. ChaChing also reserves the right to elect other remedies.

Unfair methods of ad placement

ChaChing considers actions violating the Terms and Conditions to be unfair methods of advertising. Such actions may include, inter alia:

- Creating deceptive advertising campaigns for the purpose of masking advertisements of illegal products or services.

- Submitting (by the advertiser) of fake documents and misleading information about the product, service, or store.

- Drawing attention using sensational or inciting texts or images.

- Replacing the content on the landing page after moderation (e.g., by using redirects) with content that doesn't comply with the law or ChaChing requirements.

Use of these methods results in rejection or deletion of advertising materials and may result in blocking of the advertiser account without explanation, amongst other remedies that ChaChing may elect.